• Q: Why do I need a PreFix membership?
  • Q: What's included in a PreFix membership?
  • Q: What service area do you cover?
  • Q: How is PreFix different than a home warranty?
  • Q: Do you cover pre-existing conditions?
  • Q: What repairs will my Home Manager be able to complete for the $40 service fee?
  • Q: Do you work on appliances?
  • Q: I already have a list of repairs that I'd like completed. Will you help me with that?
  • Q: How do I submit a service request?
  • Q: How often can I request service?
  • Q: What's your standard response time for a repair?
  • Q: How do you find Home Managers? What are their backgrounds?
  • Q: What repairs do you use third-party contractors for?
  • Q: Do you work on roofs?
  • Q: I'm a real estate professional. How can PreFix help me and my clients?
  • Q: How long do I have to sign up for? Is there a contract?
  • Q: How do I change my payment method?
  • Q: What precautions are you taking during COVID-19?